Igisubizo

1.Niba umuguzi afite inzitizi zose mbere yo kwakira ibicuruzwa no kwemerwa, irashobora kubishyira imbere mbere yo kwemerera.

2.Iyo umuguzi agaruye ibibazo byubuziranenge budasanzwe muburyo ubwo aribwo bwose (harimo terefone, fax, e-imeri, nibindi), tuzasubiza mumasaha 4, dutange ibisubizo byambere mumasaha 12, kandi dutange ibisubizo byuzuye hamwe ningamba zo gukumira zikwiranye Amasaha 24.

3.Niba iyakirwa ryerekana ko ubwiza, ubwinshi, ibisobanuro cyangwa imikorere yibicuruzwa bidahuye nibisabwa nu muguzi, twiteguye kugaruka, guhana cyangwa kuzuza bidasubirwaho mugihe cyiminsi 8 uhereye umunsi twakiriye integuza yanditse kuva umuguzi.

4. Isosiyete yacu ibika inyandiko zerekana umusaruro hamwe nogupima ibicuruzwa byose mumyaka 5 kugirango abakiriya basuzume igihe icyo aricyo cyose.